SMS & Text Messaging Disclosure and Consent Agreement
By providing your mobile telephone number and electing to receive text messages from Phoenix Behavioral Pathways LLC, you explicitly consent to receive automated and manual SMS (text) messages, multimedia messages (MMS), and notifications from our practice to your mobile device.
At a glance
No marketing texts
We text only about appointments, intake paperwork, practice notices and billing. Your number is never used for promotions.
Reply STOP to opt out
You can stop at any time. You’ll get one final text confirming that you’re unsubscribed.
Reply HELP for help
Or call our front desk at 602-200-6758.
Message and data rates may apply
We don’t charge for text messages. Your mobile carrier’s standard rates apply.
Full agreement
1. Purpose and Types of Messages
Text messaging is utilized strictly to enhance patient care, facilitate administrative communication, and streamline scheduling workflows. Message types may include, but are not limited to:
Please note: Phoenix Behavioral Pathways LLC does not engage in text marketing. Your phone number will never be used for promotional campaigns.
2. Message and Data Rates May Apply
There is no direct fee imposed by our practice to receive text messages. However, standard message and data rates may apply in accordance with your mobile carrier’s wireless plan (Verizon, AT&T, T-Mobile, etc.). You are solely responsible for any charges incurred from your wireless provider.
3. Frequency of Messages
The frequency of text messages varies depending on your clinical schedule and administrative needs. Typically, you will receive messages primarily when booking an appointment, 24 to 48 hours prior to a scheduled session, or when dynamic billing actions occur.
4. Opt-Out and Stop Instructions (How to Cancel)
Your consent to receive text messages is entirely voluntary, and you retain the right to revoke this consent at any time.
5. Customer Support and Help Instructions
If you are experiencing technical issues, need assistance, or have questions regarding our text messaging platform, simply reply to any message with the word “HELP”, or call our main front-desk line directly at 602-200-6758.
6. Privacy and Third-Party Sharing (HIPAA Compliance)
Phoenix Behavioral Pathways LLC treats your personal information with the highest level of confidentiality under federal HIPAA guidelines. Your mobile telephone number, opt-in data, and consent records will live strictly within our secure systems. This information will never be sold, rented, shared, or disclosed to third-party entities, affiliates, or brokers for marketing or promotional purposes under any circumstances.
By checking the box on our website form or signing our intake agreement, you acknowledge that you have read, understand, and agree to be bound by the terms of this SMS Disclosure.