Privacy Policy
How Phoenix Behavioral Pathways collects and uses information on this website, and the choices you have.
Last updated: October 16, 2026
At a glance
Sent securely to our practice system
Our contact form is provided by SimplePractice, the secure system we use for scheduling and reminders. Please don’t include detailed health information in your first message.
We don’t sell your information
We share it only with service providers that help us run the website and our communications, or when the law requires it.
You’re in control
Ask us to see, correct or delete what you sent. Reply STOP to end text messages.
In a crisis, call or text 988
Our website, email and voicemail are not monitored around the clock. See Crisis Resources.
Full policy
This policy explains how Phoenix Behavioral Pathways LLC (“we”, “us”) collects and uses information through behavioralpaths.com. If you have questions, email info@behavioralpaths.com or call 602-200-6758.
How our contact form works
Our contact form is provided by SimplePractice, the secure practice-management system we use for scheduling, client records and appointment reminders. What you enter goes directly to SimplePractice, not to this website, and we have a business associate agreement with SimplePractice. If you email us instead, we use your message to reply to you and schedule a first conversation. Please don’t include detailed health information in your first message. We’ll talk through your needs privately. If you become a client, you will receive separate documents at intake that explain how we protect your health information.
Information we collect
How we use information
How we share information
We don’t sell or rent personal information, and we don’t share it for marketing. We share it only with service providers that help us run the website and our communications. Our communications are powered by SimplePractice (for client portal notifications and appointment reminders) and Zoom Video Communications, Inc. (for office phone and backup SMS routing). We also share information with our website host, our email provider and Google (for analytics and fonts), or when the law requires it.
How long we keep information
Messages sent through our contact form are kept in SimplePractice. If you become a client, your records are kept for as long as Arizona law requires for health records. Emails sent to us are kept only as long as we need them to respond to you, unless the law requires us to keep them longer.
Your choices
Children
This website is not directed to children under 13, and we don’t knowingly collect personal information from them through it.
Security
We take reasonable steps to protect the information you send us. No method of sending information over the internet is completely secure.
In a crisis
Our website, email and voicemail are not monitored around the clock. If you are in crisis, call or text 988, or call 911 if you are in immediate danger. See Crisis Resources.
Changes to this policy
If we change this policy, we will post the new version on this page and update the date at the top.
Questions about your privacy?
Email or call us, and we’ll explain how your information is handled or help you update or delete it.